Document Map
- Building
an Activist Internet Business:
Mixing the Best of Social Movements and Business Practice - 1.
Making the Internet Work for Civil Society:
A Product & Service Manifesto for APC - 1.0 Introduction
- 1.1 Why do we need Non-Profit Computer Networks?
- 1.2 What Makes a Good APC Product or Service?
- 1.3 Business Category #1: Value Added Products/Services
- - Why Offer Value Added Products?
- - Pitfalls and Cautions
- - Value Added Product Examples
- - Where Does the Money Come From?
- 1.4 Business Category #2: WWW Development and Support Services
- - Why Focus On Services?
- - Pitfalls and Cautions
- - Examples of Development and Support Services
- 1.5 Business Category #3: ‘Traditional’ Internet Products & Services
- - Why Offer Traditional Internet Products & Services?
- - Pitfalls and Cautions
- - Outsourcing: Have Your Cake & Eat it Too?
- 1.6 New Product Options for APC Networks
- - WWW Action
Alerts
- What Are WWW Action Alerts
- Who Would Use WWW Action Alerts?
- Action Alerts in Action - An Example
- How Are WWW Action Alerts Provided?
- Features and Benefits
- Pricing
- - The NGO
Virtual Office: Private Online Workspaces for Civil Society
- What is the NGO Virtual Office?
- Who Would Use the NGO Virtual Office?
- How is the NGO Virtual Office Provided?
- Features and Benefits
- Pricing
- - APC nodo-x
Online Community: People & Ideas from Civil Society
- What is the nodo-x Online Community?
- Who Would Use nodo-x Online Community?
- How is the nodo-x Online Community Provided?
- Features and Benefits
- Pricing
- PowerPoint Presentation: A Product & Service Manifesto for APC
- Sample Product and Service Plan
- 2. Integrated Business Planning Toolkit
- 2.0 Introduction
- - Integrated
Planning Process
- The Strategic Plan
- The Operating Plan
- Results Management
- Getting Started: Critical Issues Analysis
- 2.1 The Critical Issues Analysis Tool
- - What is Issues Analysis?
- - Why Use Critical Issues Analysis?
- - Conducting
Critical Issues Analysis
- Identify issues
- Prioritize issues
- Analyze Issues
- Summarize and Consolidate issues
- - Example
- - Summary
- 2.2 The Strategic Planning Tool
- - Strategic Planning
- - The
Strategic Planning Toolkit
- A Results Oriented Strategic Planning Process
- The Mission Statement
- Strategic Excellence Positions
- Goals and Objectives
- Action Plans
- Sample Action Plan
- Some Additional Items to Keep in Mind
- - The BMIA Strategic Plan
- - PowerPoint Presentation: Integrated Business Planning
- 3. Marketing Toolkit
- 3.0 Introduction
- 3.1 Market Analysis Tools
- - Profile Analysis
- - Present Business Activities
- - Environment,
Sector, Market Analysis
- The Environment
- The Sector
- The Market
- Completing the Analysis Forms
- Market Analysis – Quantitative
- - Client Structure Analysis
- - Competitive Analysis – Qualitative
- - Organizational
Analysis
- Main Trends and Effects
- Possible New Business Activities
- - Product and Service Differentiation
- 3.2 Client Satisfaction Survey
- - Survey Guidelines
- 3.3 Market Planning
- - An Asking Schedule
- - Marketing Plan Outline
- PowerPoint Presentation: Mission-Based Marketing
- 4. ISP Business Tools
- 4.0 Introduction
- 4.1 Cash Flow Forecast Template
- - Using
the Cash Flow Forecast Template
- General Note
- Starting Balances
- Forecasted Balances
- Assumptions
- 4.2 Project Estimating Template
- - Using the Project Estimating Template
- 4.3 Service and Product Differentiation Worksheet
- - Using the Spreadsheet
- 4.4 Contract Checklist
- - General Provisions
- - Sign Offs
- 4.5 Marketing Plan Template
- 5.
The 'Networked Co-op':
Using the Internet as a Backbone for Alternative Business - 5.0 Introduction
- 5.1 Canada's Community Technology Sector: Universal Access, Civil Society and Sustainable Solutions
- - Overview
- - The Emergence of a Community Technology Sector
- - What is the Community Technology Sector?
- - Who is the Community Technology Sector?
- - Community Technology Success Stories
- - What's Missing – The Access Gap
- - Investing in Canada's Community Technology Sector – A Call to Action
- - Listing of Community Technology Organizations
- 5.2 Canadian Community Technology Co-op: Initial Concept Paper
- - Concept
- - Benefits
- - Description
- - Services
- - Getting Started
- PowerPoint Presentation: The Networked Co-op
- Bibliography - Integrated Business Planning Toolkit and Marketing Toolkit.
- Downloads
- Full Document: APC Mission-Driven Business Planning Toolkit
- Forms
- Presentations
