Developed in response to the growing tension faced by NGOs as they seek to balance sustainable business practice with their missions, this collection brings together the creative ideas, expertise and experiences of APC members and its private sector partners. It includes articles, issue-specific presentations and ready-to-use forms that address the various business planning processes for Mission-Driven organizations. These tools are aimed at helping individuals working in the non-profit ISP business, but may be more broadly applicable to other mission-driven sectors. Since it is all online, you can read the entire document or simply select those elements that are most central to the development of your organization right now. We encourage you to use these materials as a starting point from which you can engage in a dynamic strategic planning process. Good luck!

1.Building an Activist Internet Business:  Introduction to this resource.

 

2.A Product and Service Manifesto for APC:  Some innovative ideas as to what products and services not-for-profit ISPs can provide to better serve the social action community.

 

3.Integrated Business Planning Toolkit:  Business planning models adapted for the not-for-profit sector.

 

4.Marketing Toolkit:  Effective marketing for not-for-profit businesses.

 

5.ISP Business Tools:  Five freestanding, formula-based tools, each tailored to a specific business planning operation.

 

6.The "Networked Co-op":  A short article on the Community Technology Sector and a concept paper proposing the creation of a Community Technology Network in Canada.

This project was completed with the generous support of
the International Development Research Centre (IDRC) and
the Ford Foundation.

Special thanks also goes to Carnegie Mellon University and
Global X Change.